Shipping policy
Processing times:
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification as soon as your order ships.
Shipping costs and delivery times:
Standard shipping (USA): 5-7 business days.
Expedited shipping (USA): 2-3 business days.
International shipping: Delivery times vary depending on the destination.
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order tracking:
Once your order ships, we will send you an email with a tracking link so you can monitor its status.
Shipping issues:
If your package is delayed, lost, or arrives damaged, please contact us at amministrazione@grupofenice.com. We will do our best to resolve the issue as quickly as possible.